Information we collect
When you call, text, or submit a form, SecureLift Orlando may collect your name, phone number, email address, service address, garage door issue, preferred appointment time, and notes needed to complete the repair. We may also keep job photos, invoices, and technician notes tied to the service record.
How we use information
We use customer information to schedule service, dispatch a technician, prepare parts, complete repairs, process approved payments, send follow-up messages about the job, and keep records for warranty or safety questions. We do not sell customer information.
Cookies and tracking
This website retains Google Tag Manager (GTM-KV8GTXFQ) and its existing phone-click and form-submit events. Those events record an interaction with the website, not a completed call, confirmed appointment or proof of message delivery. The tags configured in the existing container may process usage and advertising information under the relevant provider policies.
Third-party services
The contact form uses FormSubmit to forward your inquiry to SecureLift by email. Hosting and email services may process information needed to operate those services. Google Maps loads on the contact page only after you request the map; opening the Google business listing also takes you to Google. Those services may receive technical information such as your IP address and browser details. Website fonts are served locally.
Data retention
Service records are retained for warranty, accounting, and operational history. Job records are kept for at least 2 years, and some accounting records may be kept longer when required by law.
User rights
You may request access, correction, or deletion of personal information by contacting [email protected] or calling (407) 584-2808. Some records may need to be kept for legal, warranty, or accounting reasons.
Children's privacy
SecureLift Orlando provides residential and light commercial garage door service and does not direct this website to children under 13. We do not knowingly collect information from children.
Advertising and call tracking
When Google Ads call tracking is active, SecureLift Orlando may receive call time, call length, caller area code, and the page section that led to the call. That data is used to measure advertising performance and improve dispatch quality, not to resell customer information.
Changes and contact
This policy may change when the website, advertising tools, or service process changes. Questions about privacy can be sent to [email protected] or handled by phone at (407) 584-2808.