Information we collect

When you call, text, or submit a form, SecureLift Orlando may collect your name, phone number, email address, service address, garage door issue, preferred appointment time, and notes needed to complete the repair. We may also keep job photos, invoices, and technician notes tied to the service record.

How we use information

We use customer information to schedule service, dispatch a technician, prepare parts, complete repairs, process approved payments, send follow-up messages about the job, and keep records for warranty or safety questions. We do not sell customer information.

Cookies and tracking

This website is prepared for Google Tag Manager, Google Analytics, and Google Ads conversion tracking. These tools may measure phone link clicks, form submissions, page views, and advertising performance after the owner adds the active tracking IDs.

Third-party services

The site may load Google Fonts for typography and Google Maps on the contact page. Those services can receive technical data such as IP address, browser type, and page URL under their own policies.

Data retention

Service records are retained for warranty, accounting, and operational history. Job records are kept for at least 2 years, and some accounting records may be kept longer when required by law.

User rights

You may request access, correction, or deletion of personal information by contacting [email protected] or calling (407) 584-2808. Some records may need to be kept for legal, warranty, or accounting reasons.

Children's privacy

SecureLift Orlando provides residential and light commercial garage door service and does not direct this website to children under 13. We do not knowingly collect information from children.

Advertising and call tracking

When Google Ads call tracking is active, SecureLift Orlando may receive call time, call length, caller area code, and the page section that led to the call. That data is used to measure advertising performance and improve dispatch quality, not to resell customer information.

Changes and contact

This policy may change when the website, advertising tools, or service process changes. Questions about privacy can be sent to [email protected] or handled by phone at (407) 584-2808.